Refund policy

14 Day Return Policy

Our policy lasts a total of (14) days from the date of purchase.

To be eligible for a return, your item must be in the package and/or in original condition.

Please email ALL return requests to the following email address:

info@k9carnivore.com

After you receive proper return instructions, send returned item(s) to the following address:

9125 Greenspire Drive #112
West Des Moines, IA 50266

To complete your return, we require a receipt or proof of purchase and specific reason on why you are returning the item.

Refunds (if applicable)

Once your return is received, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval.

When approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.

 

You will be responsible for 100% paying for your own shipping costs for returning your item.

Thanks again for taking the time to better understand our return policy.

Thanks,
K9 CARNIVORE